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Jul08

Intellectual Property – Power to your Business

Written by // Liz Kirman Categories // Business Operations

The phrase Intellectual Property (IP) is often used in business but what is it, what does it cover and what impact does it have on your business?

Intellectual Property is something that results from the expression of an original idea. This means that it could be a brand, an invention, a design, a song, document or another intellectual creation. There are four types of IP, Patents, Trademarks, Designs and Copyright. You can also have more than one IP for an item, for example, you may have produced a CD and have the copyright on the music, lyrics, sleeve cover artwork and your logo is a Trademark.  In this article I’m going to focus on copyright as this is a very common form of IP.

Nov18

Customer Service defuzz the buzz

Written by // Liz Kirman Categories // Business Operations

Anyone who has had to put up with poor customer service, and I'm sure we all have at times, will tell you how irritating it is. And in some cases you may have said "you will never use them again!" If this reaction is anything to go by, then the importance of customer service and in fact the impact of poor customer service cannot be underestimated. The question you should ask yourself is, "would you like to be one of your own customers?"

Aug15

The Importance of Risk

Categories // Business Operations

The Importance of Risk

The economy is in bad shape. It’s impossible to ignore it. Not a day has gone past since 2007 without yet more bad news hitting the headlines. First it was the sub-prime mortgage bubble bursting; now the Eurozone is deep in crisis, with seemingly no light to be seen at the end of the tunnel. Whilst it is the high street that has, perhaps, most visibly suffered, in straitened economic times, it is very often SMEs that are hit the hardest: small businesses which don’t necessarily have the capital to weather an economic storm.

Mar21

Changes to Employment Law

Categories // Business Operations, Finance

As the new tax year is approaching, there are a number of changes to employment law which you should be made aware of if you are not already.

Statutory Redundancy Changes

If you are unfortunately in the position where you may have to be making staff redundant, or if this could be a possibility in the future, then you need to be aware of the changes to statutory redundancy compensation this month.

Aug27

Bridging skills gaps and decreasing unemployment: A business perspective

Written by // Vega Sims Categories // Business Operations, HR and Training

Bridging skills gaps and decreasing unemployment: A business perspective

People and their skills are the cornerstone of running a successful business and growing the economy. During this time of recession and uncertainty unemployment figures are constantly rising, yet many businesses report a shortage of skills as a major barrier to sustainable growth. Unfortunately when investment in skills is at an all time low due to business and government cut-backs, bridging this gap becomes increasingly difficult.

Aug12
Aug11
Jun17

Gaining competitive edge with operational supremacy

Written by // Vega Sims Categories // Business Operations

In cut-throat markets small improvements in your business processes can put you ahead of the competition. But it’s important to decide which process are the ones that matter. Once identified you’ll have to develop the disciplines to manage and also sustain these processes.

Jan13

The Future of Business Support in the UK

Written by // Vega Sims Categories // Business Operations

Department of Business, Innovation and Skills recently published details about their plans for future business support in the UK. For those who haven’t read the details, I’ve summarised the main points below.

Dec17

Business Support to Meet Low Carbon Targets

Written by // Vega Sims Categories // Business Operations

Many organisations and their supply chains will have to undergo major changes to meet the low carbon agenda. These changes are governed by the Climate Act which calls for the net UK carbon reduction in 2050 to be at least 80% lower than the 1990 baseline.

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