IAG - Information Advice and Guidance

We offer Information, Advice and Guidance (IAG) to ALL our clients on ALL our programmes as part of our commitment to help you to reach your full potential.

What is Information Advice and Guidance?

Everyone has the ability and potential to develop and grow in their life and career, but sometimes things can get in the way and hold you back.
Our Information Advice and Guidance support aims to:

  • Help you plan your career
  • Support you to review your skills and develop new goals
  • Motivate you to implement your plan of action
  • Enable you to make the best use of high quality career related tools
  • Build your confidence and self-belief.

Our friendly and qualified team of advisers are there to support and nurture, whatever your situation, because we want you to achieve your goals.

We work diligently to develop your self-esteem and self-confidence and we ensure that every individual is treated with courtesy and fairness and that we respect the rights and beliefs of each other, regardless of gender, marital status, age, disability, race, religion, sexual orientation or position.

How to get in touch

If you would like to receive IAG as part of your self-development contact us on 01923 698 430 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Maths Training for Essex Employees - Count on Us

If your staff need to brush up their maths skills we can help. Numeracy Skills Support for the Workforce can help your staff develop their maths skills which in turn helps your business. You can Count on Us and our tutors to build up their maths ability.

What’s it about?

Maths is an area that many people just don’t have confidence in, but being assured in your calculations can make your work much easier and can help staff to develop and achieve promotion.

Good maths can help limit mistakes that can affect your bottom line.

Our tutors will support your staff in the workplace, they will use every day work examples in their training, so that what people are learning can be directly applied to their job.

High quality training

Our tutors are highly experienced in helping people to improve their maths. They use examples and teaching methods that the learner is comfortable with, and they are there to support and mentor. The aim to raise their maths towards a Level 2 – equivalent to GCSE A*- C.

Why improve their maths skills?

A recent report produced for the government has highlighted the importance of good maths to business and to the outlook of employees.

The impact on business include:

  • Customer cancellations due to errors and misunderstandings
  • Cost of rectifying order and despatching errors
  • Lost custom
  • Recruitment costs due to not being able to fill vacancies internally

Supporting your staff to improve their maths will help improve your productivity and profitability and increase your customer satisfaction. 


If your business is based in Essex then your staff may be eligible. Their current level of maths must be below Level 2 and they must be 16 or over.

How to get involved.

Call us on 01279 648 430 or email This email address is being protected from spambots. You need JavaScript enabled to view it. find out more or make an appointment with one of our Skills Advisers.

Opportunity Suffolk

OS Banner

If you live in Suffolk and are looking for a helping hand to get a job or training, Opportunity Suffolk may be just what you are looking for? If you face challenges to get you ready for work, Opportunity Suffolk has a network of partners who can support you – whatever challenges you face.

Opportunity Suffolk is a flexible programme designed to help you develop the skills you need and support you into work or take a step towards it.

Opportunity Suffolk is a network of local specialist support organisations with a wide range of expertise to help build skills, gain confidence and meet the challenges you face to get you into employment or training.

The programme is tailored specifically to individual needs, whatever and however complex they may be. You will have a mentor who will be there to support you. If you can’t make it to us, we can come to you.

The programme is funded as part of the Building Better Opportunities by the Big Lottery Fund and the European Social Fund

Who is it for?

Anyone aged 24 or over, who lives in Suffolk and has not worked in the last two years.

What does the programme include?

This flexible programme is designed to meet your needs. It offers intensive targeted support this could include:

  • Identifying the development needs and support required
  • Information, advice and guidance session
  • Financial and budgeting support
  • Housing and debt advice
  • Childcare support
  • English language training
  • Mentor to provide continuing support throughout the programme
  • Motivation and confidence building
  • Action plan to map out the relevant support
  • Bespoke package of support to overcome issues you face
  • Support applying for jobs

The length of the programme is determined by your needs.


We work with nine different specialist organizations. Find out more about our partners here

Progression routes

If you need to develop further skills and require training, we will help you find it or if you need additional support we can signpost you onto relevant support groups and programmes. Our recruitment team will be on hand to help you find local employment opportunities.

Coming up

Course Location Time Dates Venue
IT for Work and Life Ipswich 9:30am - 4:30pm 8th, 9th, 10th, 16th, 17th, 23rd, 24th, 30th and 31st of May Opportunities Workshop, 12 Northgate Street,
Ipswich, IP1 3DB
Practical Skills for Buisness Lowestoft 9:30am - 4:30pm 14th, 15th, 21st, 22nd, 28th and 29th of May Kirkley Centre, 154 London Road South, Lowestoft, NR33 0AZ

Into Employment Support
for over 50s

Ipswich 9:30am - 4:30pm 6th, 7th, 13th, 14th, 20th, 21st, 27th and 28th of June Opportunities Workshop, 12 Northgate Street,
Ipswich, IP1 3DB

How to get involved

To find out more or to book a place please contact TCHC 01923 698 456 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Skills Support for the Workforce

Is your business facing a skills shortage?

Skills Support for the Workforce is a new programme that funds staff training and development.

Skills Support for the Workforce is a new programme that helps your businesses develop skilled employees through funded training and development, supporting their progression, while helping your organisation develop the skills levels you need to compete locally and globally.

There are hundreds of courses that are funded through the Skills for the Workforce programme. Call us to see how we can support you.

What’s it about?

Businesses often talk about how hard it is to hire people with the skills that they need. That there is a lot of competition for the best employees and that they lose their skilled staff to competitors.

Skills Support for the Workforce can help your business overcome these issues by upskilling your workforce. It offers a wide variety of training to suit your development needs.

Our skills advisers can support you by working with you to assess your skills requirements and find the right training courses for you. We will help you at every step and will complete all the paperwork so that you can get on with the important day to day running of your business.

Priority sectors include, health and social care, logistics, food and drink, manufacturing, visitor economy, construction, science and engineering, creative, retail, warehousing, transport, high-performance technology, fashion and textiles and financial and business services, water and energy.

We offer you impartial advice and help you find the best training to suit your business needs.

What sort of training is available?

There are a wide range of options from non- accredited to accredited qualifications, short or longer courses at varying levels. We can offer maths and English, management training and specialist industry qualifications.

High quality training

We are working with dedicated partners who are committed to delivering the highest quality training to suit your business needs.

Why should I train my staff?

Training your staff shows that you are committed to their development and progression. Offering clear progression and promotions routes tells them that you value and appreciate them. It shows that you want them to succeed and that you want them to grow alongside your business. The benefits for you are greater staff motivation and commitment to your business, increased retention levels, less staff sickness.

Training can help increase productivity and profitability.  It enables your business to be more competitive and meet its business objectives.

  • Increased profitability
  • Improved productivity
  • Increased staff motivation
  • Reduced staff turnover
  • Improved skills levels
  • Greater competitiveness
  • Reduced wastage


If your business is based in Northamptonshire, Essex or Greater Cambridgeshire, Great Peterborough LEP area, then Skills Support for the Workforce can offer training to your staff. Employees receiving the training must be aged 17+ and there is no upper age limit.

How to get involved?

Call us on 01923 698 449 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to find out more or make an appointment with one of our Skills Advisers.

Building Better Opportunities


What is Building Better Opportunities?

It is a programme which supports local projects and organisations to tackle the root causes of poverty, promoting social inclusion and driving local jobs and growth. It aims to help the most disadvantaged in our community.

The five key areas of Building Better Opportunities are:

  • Help the most disadvantaged
  • Tackle social exclusion
  • Be focused on the capabilities of each individual
  • Lead to better coordinated services
  • Create new opportunities for work.

We aim to do this by working in partnership with community organisations who have specific expertise and together work to offer a tailored and holistic package of support. 

How is it funded?

Big Lottery Fund is matching funds from the European Social Fund (ESF) 2014-2020 to invest in local projects tackling the root causes of poverty, promoting social inclusion and driving local jobs and growth.

The funding will be delivered in 38 Local Enterprise Partnership (LEP) areas (see map below) according to local priorities, which have been set by the LEPs themselves. It will support a variety of projects, ranging from those improving employability for the most disadvantaged, helping those with multiple and complex needs, to improving financial literacy.

TCHC with our partners has won funding to local communities with two programmes: Community Connections North and Enterprising People.

Community Connections

Tailored for individual needs, it offers a wide range of support from across our network of community organisations to help people to achieve their dreams and goals by helping them move towards or into employment.

There is a wide range of support available to meet the diverse needs of the local community, whether they are disabled, homeless, a migrant, lone parent, isolated or facing other factors holding them back, Community Connections North aims to help you overcome and grasp the local opportunities available to you.

The programme runs across Wisbech, March, Whittlesey, Chatteris, Kings Lynn, West Norfolk, Rutland, Huntingdonshire, Ely and East Cambridgeshire, The area of the Greater Cambridge and Greater Peterborough LEP Fenland area (GCGP LEP).

Enterprising People

Many people see self-employment as an opportunity to turn their lives around, but they are often unsure of how to get started. Enterprising People aims to help individuals develop the tools they need to become self-employed or start a business.

It runs in the South East Midland Local Enterprise Partnership which includes areas in and around Kettering, Daventry, South Northamptonshire, Milton Keynes, Bedford and Central Beds, Luton and Banbury.

Opportunity Suffolk

Has a dedicated team of local experts to help give people the support and tools they need to get on in life and move closer towards or into work. the programme supports people aged over 24 and living in Suffolk, who have not worked for more than two years. Whatever barriers locals face be it disability, learning difficulties, homelessness, addiction, English as a second language or migration issues - our partners run tailored programmes putting the individual at the heart of this flexible programme.  

Sign up now!
Register for a course now and a member of our team will be in touch to confirm your place eligibilty permitting.