Understanding Challenging Behaviour
Why train your staff?
On a day to day basis your staff may face challenging behaviour from the people they look after. The course looks at the environment, perspective and proactive strategies available to support your staff.
The course consists of:
- Defining what is challenging behaviour
- Understanding the environment in which the behaviour occurs
- Understanding the person
- Person centred approach
- Causes and impacts of behaviour
- Current legislation
- Coping strategies