Community Engagement Adviser

Working Hours: 8.30 am to 5.00 pm OR 9.00 am to 5.30 pm, 1 hour lunch, Monday to Friday, 37.5 hours per week
Location: Homebased – but will work in Greater Peterborough and Greater Cambridgeshire area
Contract Type: Fixed Term to September 2019
Reports To: Building Better Opportunities (BBO) Programme Manager
Salary Band: £24,000 to £28,000 p.a.

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Job Description: Notes

  • These duties are a guide to the work the post holder will initially be required to undertake. Amendments may be made from time to time as the role evolves and to meet changing circumstances and these do not form part of the contract of employment.
  • The post holder will work solely on this ESF and Big Lottery funded Building Better Opportunities project.
  • This role involves extensive travel and therefore the post holder needs to have a full, clean driving licence and access to a car on a daily basis.
  • The job holder will be subject to an Enhanced Disclosure and Barring Service (DBS) certificate


The European Social Fund (ESF) is part of the European Structural and Investment Funds (ESIF) Growth Programme for England in 2014-20, which is delivered in an integrated package by Local Enterprise Partnerships (LEPs) across England.

The BIG Lottery Fund (BLF) is matching funds from the ESF to invest in local projects tackling the root causes of poverty, promoting social inclusion and driving local jobs and growth.

Following a successful 2-stage application process, The Consultancy Home Counties Limited (TCHC) has been awarded a grant by the BLF to deliver a partnership project as part of their ESF co-financed Building Better Opportunities (BBO) programme across the Greater Cambridge Greater Peterborough area (part of the GCGP LEP) and is now seeking a Community Engagement Adviser to work with partner organisations and BBO customers and provide support to disadvantaged individuals in the County.

Purpose of Job

To engage with the partners of the BBO GGGP LEP ‘Community Connections North’ project to support a cohesive partnership to deliver the targets and objectives of the BBO.

To support participants:

  • To recruit participants onto the project
  • To arrange and deliver a schedule of support including Information, Advice and Guidance sessions and Employability Skills training, in line with local labour market opportunities
  • To prepare individuals to become ‘job ready’ through effective Employability Skills with a quality CV, excellent presentation and interviewing skills.

To ensure frontline staff have a comprehensive database of provision such as training and employment opportunities for their participants to aid progression

To assist partners and TCHC with the completion of BBO Participant entry paperwork, participant queries and/or eligibility requirements

To support the Administration team at Stansted with partnership queries

To collect and analyse data in order to assist the BBO Programme Manager with partner performance reviews

To promote BBO Community Connections North and the work of TCHC at every given opportunity

Main Tasks & Responsibilities

  • Promote the BBO Community Connections North project to reach individuals who would benefit from it g. by attending Job Fairs
  • Working with individuals, to assess eligibility for the project; completing the required paperwork and eligibility criteria with individuals; developing Individual Action Plans as appropriate to their needs with regards to future employment, training and education and supporting them to achieve these goals through regular reviews
  • Researching and providing information, advice and guidance about a range of issues, such as careers, education, equal opportunities and referring individuals to specialist agencies as appropriate to their needs
  • Delivering group sessions on Employability Skills, such as CV writing, Interview Techniques and Job searching skills etc to enhance an individual’s prospects of sustained employment
  • Deliver placement activity to support individuals if required
  • Promote the BBO Community Connections North project to local stakeholders e.g. JCP, LAS and other community organisations to raise the profile of the BBO Community Connections North project and its legacy and to generate referrals
  • Build links with other local organisations / stakeholders in order to benefit the partnership and their participants and to be a potential referral source
  • Source appropriate provision, volunteering opportunities, work experience, training opportunities and job opportunities and develop a user friendly Database to share regularly to the partnership
  • Keeping up to date with labour market information, legislation, and professional and academic developments by visiting employers, training providers and training events run by educational and professional bodies
  • To be fully conversant with current Big Lottery guidance and paperwork
  • To attend the Delivery Partners Group that brings together support staff to share best practice and resolve challenges
  • Delivering activities to meet KPI’s and contract outcomes, including maintenance of Client records in accordance with Big Lottery/ ESF regulation and as agreed with the Programme Manager
  • In addition, the post holder may be asked to carry out other reasonable duties, appropriate to their experience, qualifications and level.

Skills and Attributes

  Essential Desirable
NVQ in Advice and Guidance.   x
PTLLS, Certificate of Education or PGCE qualification.   x
Knowledge / Technical Skills 
 Microsoft Office: Word, Excel, Outlook, PowerPoint – intermediate competency required.  x  
Database Input  –experience of accurate data input required.  x  
Ability to organise and prioritise large workloads for different projects to ensure timely funding submissions. x  
Clerical processes eg, alpha/numeric/chronological filing and index systems. x  
Must possess a very accurate and keen eye to detail and be able to follow processes and protocols. x  
Ability to support a team.    x
Full, clean driving licence and access to own car. x  
Enhanced Disclosure and Barring Service (DBS) certificate.    x
Proven and successful record of working with employers and individuals in providing IAG, career guidance and training advice. x  
 Experience of delivering presentations to client groups alone and in conjunction with other agencies.  x  
Knowledge of working with Community partners.    x
Experience of working with individuals distant from the workplace. x  
Personal Attributes
Excellent communication skills – pleasant and professional manner - well-spoken – clear, intelligible; good standard of written communication – grammar and spelling.  x  
A proven, successful track record of supporting clients in an empathetic, non-judgmental and ethical approach. x  
 Excellent communication skills – pleasant and professional manner - well-spoken – clear, intelligible; good standard of written communication – grammar and spelling.   x  
The ability to motivate and build a rapport with individuals who are distant from the workplace.  x  
Discretion & Confidentiality – must be able to demonstrate and exercise discretion and confidentiality in terms of all data and data subjects; high level of sensitivity to and awareness of parameters of role, as well team and wider relationships. Good knowledge of DPA. x  
Able to work effectively in the designated team, wider office teams, Personal Advisors and other Specialist Employment Adviser, as well as independently. Also keeping others informed, duly taking into account discretion, sensitivity & confidentiality. x  
Organisation & Motivation – able to work in a structured manner, prioritising tasks and coping with peaks and troughs calmly and responsibly, and to target. x  
Flexible, adaptable and resourceful – ability to respond according to tasks and situations appropriately, as they arise.  x  
Commitment & Time-Keeping – able to demonstrate full attendance and punctuality within the designated hours of the role. x  
Personal Appearance – Smart and presentable at all times. x  

This is an initial outline and will be reviewed as part of our Continuous Professional Development process.

How to Apply

Please send us your CV with covering letter to Michelle Curran at TCHC, Stansted Ground Floor Office, Unit 28 - M11 Business Link - Parsonage Lane, Stansted,  Essex, CM24 8TY or email This email address is being protected from spambots. You need JavaScript enabled to view it. please copy This email address is being protected from spambots. You need JavaScript enabled to view it..
Closing date for applications 16/02/18 with interviews commencing 19/02/18.