Customer Service
To include Coffee Art
This customer service course will help you gain a thorough understanding of customer interactions and how to enhance the customer experience. It will include elements of barista training and coffee art, providing practical skills that can be valuable in the hospitality industry. You will also develop employability skills that will support your chosen career path.
Qualifications available:
- Customer Service - Level 1
Qualifications available:
- Customer Service - Level 1
Available in Peterborough.
Click below to apply:
Additional Information:
What else is covered?
- Personal & social development sessions
- Employability / independent living
- Fundamental British Values
- Keeping safe and healthy
- Opportunity for work experience
- Mental wellbeing
Eligibility
- You must be aged between 16 – 18 years, or aged between 19 – 24 years and have a current Educational, health & care plan (EHCP)
- You must have legally lived in the UK for 3 years and, or a legal right as a resident of the UK at the start of your course.
- For EEA nationals residing in the UK before 31st December 2020, you must have applied or have settlement status under the EU settlement Scheme.
- For EEA nationals arriving after 31st December 2020, you must have leave to remain with permission to work.
Future Opportunities
- Progress on to an apprenticeship
- Increase your chances of gaining employment
Financial Support
You can apply for a bursary to help towards attending the course. If eligible this can help in paying for travel by public transport, or support with petrol expenses, and lunch. The full amount is based on individual need and circumstance, which will be assessed at the start of the course. Speak to a member of staff to find out how a bursary could work for you.
Available in Peterborough. Click below to apply:
What else is covered?
Eligibility
Future Opportunities
Financial Support
What else is covered?
- Personal & social development sessions
- Employability / independent living
- Fundamental British Values
- Keeping safe and healthy
- Opportunity for work experience
- Mental wellbeing
Eligibility
- You must be aged between 16 – 18 years, or aged between 19 – 24 years and have a current Educational, health & care plan (EHCP)
- You must have legally lived in the UK for 3 years and, or a legal right as a resident of the UK at the start of your course.
- For EEA nationals residing in the UK before 31st December 2020, you must have applied or have settlement status under the EU settlement Scheme.
- For EEA nationals arriving after 31st December 2020, you must have leave to remain with permission to work.
Future Opportunities
- Progress on to an apprenticeship
- Increase your chances of gaining employment.
Financial Support
You can apply for a bursary to help towards attending the course. If eligible this can help in paying for travel by public transport, or support with petrol expenses, and lunch. The full amount is based on individual need and circumstance, which will be assessed at the start of the course. Speak to a member of staff to find out how a bursary could work for you.
