Business & Retail
This course will help you gain an understanding of the retail business and how to enhance customer experience. You will develop employability skills which will help with your chosen carer.
Qualifications available:
- Award in Business & Retail - Entry Level 3 & Level 1
- Certificate in Business & Retail - Entry Level 3 Level 1
- Diploma in Business & Retail - Level 1
- Certificate in Business Administration - Level 2
Qualifications available:
- Award in Business & Retail - Entry Level 3 & Level 1
- Certificate in Business & Retail - Entry Level 3 Level 1
- Diploma in Business & Retail - Level 1
- Certificate in Business Administration - Level 2
What you will learn:
Award/Certificate in Business & Retail – Entry Level 3
- Communication skills for work
- Working in business and retail
- Creating business documents
- Handling stock in a retail environment
- Handling telephone calls
- Health and safety in the workplace
- Understanding how individuals and teams contribute to the effectiveness of a retail business
- Customer service skills
- Exploring entrepreneurship
- Applying for a job
You will also complete English & Maths – Functional skills
Award/Certificate/Diploma in Business & Retail – Level 1
- Communication skills for work
- Working in business and retail
- Creating business documents
- Handling stock in a retail environment
- Handling telephone calls
- Health and safety in the workplace
- Understanding how individuals and teams contribute to the effectiveness of a retail business
- Customer service skills
- Exploring entrepreneurship
- Applying for a job
You will also complete English & Maths – Functional skills
Certificate in Business Administration – Level 2
- Understanding Business Organisations
- Effective Communication for the Workplace
- Exploring Entrepreneurship
- The Role of an Administrator
- Business Documentation
- Working with Customers
- Working in Business Teams
- Working with People in Organisations
You will also complete English & Maths – Functional skills
*only available at Basildon Southgate House
Additional Information:
- Personal & social development sessions
- Employability / independent living
- Fundamental British Values
- Keeping safe and healthy
- Opportunity for work experience
- Mental wellbeing
- You must be aged between 16 – 18 years, or aged between 19 – 24 years and have a current Educational, health & care plan (EHCP)
- You must have legally lived in the UK for 3 years and, or a legal right as a resident of the UK at the start of your course.
- For EEA nationals residing in the UK before 31st December 2020, you must have applied or have settlement status under the EU settlement Scheme.
- For EEA nationals arriving after 31st December 2020, you must have leave to remain with permission to work.
- Progress on to an apprenticeship
- Increase your chances of gaining employment
You can apply for a bursary to help towards attending the course. If eligible this can help in paying for travel by public transport, or support with petrol expenses, and lunch. The full amount is based on individual need and circumstance, which will be assessed at the start of the course. Speak to a member of staff to find out how a bursary could work for you.
Award/Certificate in Business & Retail – Entry Level 3
- Communication skills for work
- Working in business and retail
- Creating business documents
- Handling stock in a retail environment
- Handling telephone calls
- Health and safety in the workplace
- Understanding how individuals and teams contribute to the effectiveness of a retail business
- Customer service skills
- Exploring entrepreneurship
- Applying for a job
You will also complete English & Maths – Functional skills
Award/Certificate/Diploma in Business & Retail – Level 1
- Communication skills for work
- Working in business and retail
- Creating business documents
- Handling stock in a retail environment
- Handling telephone calls
- Health and safety in the workplace
- Understanding how individuals and teams contribute to the effectiveness of a retail business
- Customer service skills
- Exploring entrepreneurship
- Applying for a job
You will also complete English & Maths – Functional skills
Certificate in Business Administration – Level 2
- Understanding Business Organisations
- Effective Communication for the Workplace
- Exploring Entrepreneurship
- The Role of an Administrator
- Business Documentation
- Working with Customers
- Working in Business Teams
- Working with People in Organisations
You will also complete English & Maths – Functional skills
*only available at Basildon Southgate House
- Personal & social development sessions
- Employability / independent living
- Fundamental British Values
- Keeping safe and healthy
- Opportunity for work experience
- Mental wellbeing
- You must be aged between 16 – 18 years, or aged between 19 – 24 years and have a current Educational, health & care plan (EHCP)
- You must have legally lived in the UK for 3 years and, or a legal right as a resident of the UK at the start of your course.
- For EEA nationals residing in the UK before 31st December 2020, you must have applied or have settlement status under the EU settlement Scheme.
- For EEA nationals arriving after 31st December 2020, you must have leave to remain with permission to work.
- Progress on to an apprenticeship
- Increase your chances of gaining employment
You can apply for a bursary to help towards attending the course. If eligible this can help in paying for travel by public transport, or support with petrol expenses, and lunch. The full amount is based on individual need and circumstance, which will be assessed at the start of the course. Speak to a member of staff to find out how a bursary could work for you.
