What are we looking for?

TCHC is looking for an experienced Further Education Administrator to take responsibility for the processing of the individual learning records (ILR) under the direction of the Admin and Compliance Manager. Responsible for the coordination and administration of student funding data for Further Education (FE) provision. Ensuring accurate data is analysed and input onto the ILR so that funding received from the Education and Skills Funding Agency is maximised and audit conditions are met.

Qualifications:

• Business Administration/Customer Service
• Good standard of general education including GCSE Grade C or equivalent in English and Maths
• Good working knowledge of IT systems including Microsoft Excel, Word, SharePoint and Outlook
• Good customer service skills – able to deal with telephone queries, enquiries and complaints
• Experience working in a further education background with knowledge of the ILR
• Proven and successful record of working in an administrative role

Main Tasks & Responsibilities  

• Checking paperwork to ensure accuracy and compliant as per funding rules set out by ESFA/DfE
• Carry out precise data entry using existing Individual Learner Record (ILR) data entry platforms
• You will be required to understand the Individualised Learner Record (ILR) specification validation rules and how to apply them correctly. You must ensure your knowledge and understanding of how to interpret the validation rules are kept up to date; training will be given. An understanding of the ILR and the effect of this on the funding generated for each learner through the ILR
• Monthly ILR funding reports are generated to assist the Senior Management Team in managing the learner number targets and therefore you must manage the timely processing, validation and tracking of learners to maintain up-to-date information
• Throughout the year you will receive enrolment forms, withdrawal forms, and student personal details amendment forms from centre staff. You will decide if the information provided is compliant with funding agency rules. You must query and/or return all non-compliant forms for correction to ensure clean accurate data is submitted and funding is optimised. Once you are satisfied the information is correct, you will be responsible for inputting the data onto the ILR accurately and ready for submission
• Ensure registers are returned and checked for accuracy and audit compliance
• Maintain Excel spreadsheets
• Working with awarding organisations to register candidates for qualifications
• Working with awarding organisations to claim candidates’ certifications
• Working alongside other colleagues to ensure all aspects of the administration are compliant – this will involve carrying out intermittent audits
• Support exam season with processing, logging and distributing of exam papers and certificates
• Answer telephone enquiries
• Build and maintain professional working relationships with internal colleagues – visiting other offices as per the needs of the business
• Follow up paperwork and troubleshoot to ensure ESFA/DfE audit compliance
• Organising and prioritising workload to ensure set deadlines are met in a timely manner
• To provide full administrative support as directed by the line manager.
• Responsible for the monthly submission of the Individualised Learner Return (ILR)