What are we looking for?

TCHC is looking for an Employer Services Consultant (ESC) to establish and maintain effective partnerships with employers, facilitating the successful placement and retention of our participants into sustainable employment.

Qualifications & Experience

Essential:

• Proven ability to build and maintain strong relationships with employers across sectors, managing accounts professionally and ensuring alignment with workforce development needs.
• Experience with effective recruitment techniques, such as personality-based interviews and work trials, to support job placements.
• Strong communication skills to convey opportunities to employment coaches and teams.
• Success in achieving KPIs related to job outcomes and employer satisfaction.
• In-depth knowledge of local labour markets and trends, with the ability to promote the social value of inclusive hiring.

Desirable:

• Experience in supported employment.
• Background in developing sector-specific training and managing employment-related projects.
• Strong negotiation skills for securing new opportunities and adapting roles to participant needs.
• Familiarity with account management systems and data accuracy.
• Adaptability to changing labour market conditions and an established network within industries.
• Knowledge of social value principles and how they impact community outcomes and employer partnerships.

Main Tasks & Responsibilities

• Engage with local employers to understand their recruitment needs and align these with the skills of our participants. Develop and maintain strong relationships to facilitate successful job placements and long-term partnerships.
• Work with national employers who have a presence in the local area to explore opportunities for participants. Build relationships with these employers to ensure they are aware of the local talent pool and the benefits of hiring our participants.
• Participate in local employment networks and chambers of commerce to build connections and stay informed about local labour market trends. Leverage these relationships to identify new employer partners and opportunities for participants.
• Work closely with Employment Coaches to understand participants’ needs and aspirations.
• Share vacancy information, coordinate job placements, and ensure participants receive necessary support.
• Maintain regular communication to tailor job opportunities to participants’ specific skills and goals.
• Arrange local employer meet and greet sessions / pre interview sessions within the office or at the employer’s premises for participants to attend.
• Deliver sector specific workshops with participants to share information on current vacancies and to assist with job applications.
• Contribute to team meetings with employment coaches and team managers as required.
• Produce accurate and timely reports on progress for monthly performance reviews with Restart Performance Manager
• Work to KPI and targets as set out by Restart Performance Manager